California Privacy Notice
Last updated: January 30, 2026
This California Privacy Notice supplements our Privacy Policy and applies to California residents in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Information We Collect
We collect the following categories of personal information from California residents:
Identifiers
Name, email address, postal address, phone number, IP address, device identifiers, and online identifiers.
Commercial Information
Purchase history, order details, product preferences, and shopping behavior.
Financial Information
Payment card information (processed securely through our payment processor).
Internet or Network Activity
Browsing history on our website, search history, interaction with our website and advertisements, pages viewed, links clicked.
Geolocation Data
General geographic location derived from IP address.
Inferences
Preferences, characteristics, and behavioral patterns derived from your activity on our website.
How We Use Personal Information
We use the personal information we collect for the following business and commercial purposes:
- Order fulfillment: Processing, shipping, and delivering your orders
- Customer service: Responding to inquiries, resolving issues, and providing support
- Payment processing: Completing transactions and preventing fraud
- Marketing: Sending promotional communications, personalized offers, and newsletters
- Website operations: Operating, maintaining, and improving our website and services
- Analytics: Understanding customer behavior and preferences to improve our offerings
- Security: Detecting and preventing fraud, unauthorized access, and security threats
- Legal compliance: Complying with legal obligations and protecting our rights
How We Share Personal Information
We may share your personal information with the following categories of third parties:
- Service providers: Payment processors, shipping carriers (USPS, UPS, FedEx), email service providers, website hosting providers, analytics providers
- Business partners: Marketing and advertising partners (with your consent)
- Legal and regulatory authorities: When required by law or to protect our rights
- Business transferees: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Your California Privacy Rights
As a California resident, you have the following rights under the CCPA and CPRA:
Right to Know
You have the right to request that we disclose:
- The categories of personal information we have collected about you
- The categories of sources from which we collected your personal information
- Our business or commercial purpose for collecting or selling personal information
- The categories of third parties with whom we share personal information
- The specific pieces of personal information we have collected about you
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. If our practices change, we will update this notice and provide an opt-out mechanism.
Right to Limit Use of Sensitive Personal Information
You have the right to limit our use and disclosure of sensitive personal information. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not discriminate against you for exercising any of your CCPA or CPRA rights.
How to Exercise Your Rights
To exercise your California privacy rights, please contact us using one of the following methods:
E-mail: info@nappeo.com
Phone: +1 (773) 844-5793
Mail: Nappeo, 1011 W 3rd St, Fordyce, Arkansas 71742-3108, United States
When submitting a request, please provide sufficient information to allow us to verify your identity and locate your personal information in our records. We may request additional information to verify your identity.
Verification Process
To protect your privacy, we will verify your identity before processing your request. We may ask you to provide:
- Your name and email address
- Your order number or account information
- Additional identifying information to match our records
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide proof of authorization, and we may require you to verify your identity directly with us.
Response Timeframe
We will respond to verified requests within 45 days of receipt. If we need additional time (up to 90 days total), we will notify you of the extension and the reason for it.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy and this California Privacy Notice, or as required by law. Retention periods vary based on the type of information and the purpose for which it was collected.
Minors Under 16
We do not knowingly sell or share the personal information of minors under 16 years of age. Our website is not directed to individuals under 18, and we do not knowingly collect personal information from minors.
Changes to This Notice
We may update this California Privacy Notice from time to time. We will post the updated notice on this page with a new "Last updated" date. We encourage you to review this notice periodically.
Contact Information
If you have questions about this California Privacy Notice or our privacy practices, please contact us:
Nappeo
1011 W 3rd St
Fordyce, Arkansas 71742-3108
United States
Phone: +1 (773) 844-5793
E-mail: info@nappeo.com
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (Central Standard Time)